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Q What is our warranty?
A We are very confident in our products, and we pack them very well, so usually you will receive your order in good condition. But due to long time shipment there maybe some damage for the packing,we will supply 1% of the fixing parts（bolts ,washes....) Any quality issue, please contact us immediately , we will deal with it as soon as possible.
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Q How do you make our business long-term and good relationship?
A 1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them,no matter where they come from.
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Q Do you test all your goods before delivery?
A Yes, we have 100% test before delivery.
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Q What is your sample policy?
A We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
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Q Can you produce according to the samples?
A Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
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Q How about your delivery time?
A Generally, it will take 30 to 60 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
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Q What is your terms of delivery?
A EXW, FOB, CFR, CIF.
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Q What is your terms of payment?
A T/T 30% as deposit, and 70% before delivery. We'll show you the photos or videos of the products and packages, ( the pictures and videos of the production progress will supply durning the production).
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Q What is your terms of packing?
A Generally, we pack our goods in neutral white boxes and brown cartons. I we also make box with your logo and design,or we design for your packing as your requirments, but it need to meet quantity requirements or you can pay for the extra cost .
